Author: Lauren Dunne

Roanoke City Sheriff’s Office

Dedication
Integrity
Service
Courage

2016-2017
Annual Report
www.roanokeva.gov/sheriff

Mission Statement

As a diverse, professional law enforcement agency, we will serve and protect every person within the City of Roanoke through quality court, correctional, law enforcement and customer-focused services.

Contents

A Message from Sheriff Tim A. Allen	4-5
Organizational Chart of the Roanoke City Sheriff’s Office	6
Administrative Division	7
Jail Division	8
Court Services Division	9
Tactical Team	10
D.A.R.E.	11
Trusty Program/Inmate Work Crews	12
Support Services Division	13-14
Jail Renovation Projects	15
Professional Standards Unit	16-19
Community Service Events	20-22

Message from Sheriff Tim A. Allen

Dear Citizens of Roanoke City,
As I write this letter and reflect on 2017, I am reminded of what an honor it is to represent the men and women who serve this great community. As I enter my second term as Sheriff, I am proud to see how far our agency has come in the last four years and look forward to seeing what the future holds. The report you are about to read is designed to give you an overview of sheriff’s office operations, important local issues we are tackling to include, mental health and addiction, the budget, and public safety. It also gives us the opportunity to highlight the various divisions within the sheriff’s office. With such varied responsibilities, the sheriff’s office continues to evolve as a progressive public safety agency. I hope this report will demonstrate how each division and community works in unison to accomplish our goal of providing the finest public safety services to the Roanoke Valley.
As you will find out, our work within the past year increased our connection with citizens and kept a constant dialog with our community. Our department is dedicated to being an important part of the citizens we serve. During fiscal year 2017, the department logged hundreds of community service hours among a variety of different programs. I sincerely thank all deputies and civilians who attended the multiple parades, community events, school and neighborhood functions, Shred Days, HEAT Events, National Night Out, TRIAD and other collaborative efforts such as, GTO (Growth Through Opportunity), Star City Reads and Feeding America. You can always follow our community efforts on our social media pages, Facebook (Roanoke Sheriff’s Office), Instagram (@roanokecitysheriffsoffice) and Twitter (@RoanokeSheriffsOffice).
This organization is proud to be both nationally and state accredited by the American Correctional Association (ACA), the National Commission on Correctional Health Care (NCCHC), the Virginia Law Enforcement Professional Standards Commission (VLEPSC), and Prison Rape Elimination Act (PREA). This certifies that the Roanoke City Sheriff’s Office remains in compliance with all applicable standards and continues to adhere to nationally recognized best practices.
2017 has been a trying year for law enforcement, as well as corrections. With the influx of opiate abuse and vital mental health issues, many correctional facilities have become hospitals. In order to combat the challenges this may cause, our deputies have taken specialized training in regards to suicides and crisis intervention. We will delve into our specialized training and new technology, and you will also get an overview of the programs offered in our jail, where the prioritization of rehabilitation has created opportunities for offenders to have a more successful transition out of incarceration.
I firmly believe the City of Roanoke is one of the best places to work, live and visit. It is because of our community that we continue to maintain such a superb quality of life here. On behalf of the dedicated men and women of the Roanoke City Sheriff’s Office, I present to you our 2017 Annual Report.
Thank you,
Sheriff Tim A. Allen

Administrative Division

Tim Allen, Sheriff

Administration
Major Bell
M
Major Bell

Operations Major Sweetenberg

Professional Standards

Public
Information

Planning &
Research

Court Security
Captain Ferguson

Support Services
Captain Haddox

Jail Security
Captain Harris

Human
Resources

J&DR Courts

Inmate
Counseling

Food Services

Watch I

Payroll

District Courts

Commissary

Library
Program

Watch II

Circuit Courts

Recreational Programs

Laundry & Property

Watch III

DARE

Educational Programs

Classification

Watch IV

Civil Process

Inmate
Programs

Medical
Services

Records

Court Holding

Transportation

The Roanoke City Sheriff’s Office could not provide the services that help maintain the safety of our community without the dedicated men and women who serve the office of the sheriff. On a daily basis they are putting their lives at risk for the safety of the community. Sheriff Allen’s top priority is providing a clean and secure environment that reflects the professional standards of the Roanoke City Sheriff’s Office. Sheriff Allen’s efforts are formed in part by the yearly budget.
Major David Bell reported: The Roanoke City Sheriff’s Office had a combined total adopted budget of $18,936,545.54 for the operation of the Sheriff’s Office and Jail. This total reflects an amount of $3,172,029.00 which was allocated for the operation of the Sheriff’s Office. The additional $15,764,516.54 was budgeted for the operation of the Roanoke City Jail.
The expenditures for the Roanoke City Sheriff’s Office totaled $3,172,025.89 which indicated a budget surplus in the amount of $3.11. Expenditures for the operation of the Roanoke City Jail totaled $15,643,719.24 which indicated a budget surplus in the amount of $120,737.30. The combined expenditures for the Sheriff’s Office and Jail totaled $18,815,745.13, with a total surplus of $120,800.41.
The Sheriff’s Office received salary reimbursement funding from the Commonwealth of Virginia totaling $7,300,159.65. Additionally, the Sheriff’s Office collected over 2.7 million dollars in revenue throughout the fiscal year. All totaled, $10,043,041.48 in revenue was received by the Sheriff’s Office to help offset the entire operating budget. This amount is reflective of the housing of federal prisoners, prisoners from other localities, inmate fees, and etc. Therefore, as a result of these funding mechanisms, the City of Roanoke provided approximately $8,772,703.65 of local funds to supplement the combined operation.

Above: Sheriff Allen meets with members of his Administrative team

Jail Division

It is the goal or purpose of the Roanoke City Jail “to protect the community, to carry out judgments imposed by the courts, and to provide a safe and humane environment for those committed to our custody.” Our deputies work to accomplish this goal on a daily basis.
Captain Frank Harris, Jail Division Commander, with the assistance of Lieutenant Jessie Roberts, Assistant Division Commander, oversees four shifts of 28 deputies, each including a lieutenant watch commander and two sergeant assistant watch commanders. For each Watch the commanders are as follows: Watch I, Lieutenant David Powers; Watch II, Lieutenant Terry Martin; Watch III, Lieutenant Jeff Lanning; Watch IV, Lieutenant John Williams.
For Fiscal Year 2016-2017, 7,764 arrestees were booked into the Roanoke City Jail. The average daily population was 576.
The Transportation Unit is comprised of four deputies led by Sergeant Richard DeHaven. Together, they transported 18,374 inmates and logged 195,751 miles. In addition, 734 TDO’s were served.
Jail Records is comprised of six deputies, overseen by Sergeant Angela Traynham.

Above: Sheriff Allen joins his team during a weekly inspection of the jail facility

Above: Sgt. Butterworth checks on inmate door sheets during a jail inspection

Court Services Division

Captain James Ferguson leads the Court Services Division. Captain Ferguson is assisted by Lieutenant Jeff Jenkins and four sergeants: Sgt. Darrick Jones (Courts) and Sgt. Brian McDaniel (Courts), Sgt. Nick Sharp (Civil Process) and Sgt. Mike Hewitt (DARE).
This division provides professional, customer-focused law enforcement services to secure the courtrooms of General District Court, Circuit Court and Juvenile and Domestic Relations Court. The Civil Process unit provides proper and legal execution on all court orders, civil process, warrants, criminal and civil subpoenas, and other judicial documents in a professional and timely fashion. The D.A.R.E. program provides educational and awareness opportunities to the youth and other community members in Roanoke City.
Roanoke Sheriff’s deputies screened 235,060 individuals at the two security stations of the courthouse, preventing the introduction of weapons, explosives and other contraband into the facility. There were no incidents of weapons introduced into the courts. Legally owned weapons were either sent back to the owner’s vehicles or were disposed of prior to entry into the courthouse.
Civil Process deputies served 82,384 civil, criminal and other warrants in the community. Included in this number are 1,586 evictions, 269 property pick-ups, 90 levies and 80,408 other types of services.
The Courts Services Division strives to provide the courthouse with the highest level of security for members of the community, judges, and courthouse staff.

Above: Deputies lower the flag each evening in front of the Roanoke City Courthouse

Tactical Team

The Roanoke City Sheriff’s Office’s Tactical Team is a highly trained, specialized response unit. The purpose of the Tactical Team is to provide support with expertise in the use of tactics for emergency situations to the members of the Sheriff’s Office and other agencies. The Tactical Team is equipped to respond to high risk situations that may arise in the Jail, Courthouse, or within the community.
On October 25, 2016 the Tactical Team was called to respond to an active shooter incident at FreightCar America. Fourteen members of the Tactical Team, plus two medics, were on scene to assist the Roanoke City Police Department as they searched and secured the facility.
The Tactical Team, participated in one joint training event with the Salem Police SWAT Team. Also, the Tactical Team hosted a breaching class that was taught by Roanoke Valley Fire/EMS at the regional fire academy. Six other agencies participated with our team.
The men and women who serve on the Tactical Team are commended for their courage and dedication to the Roanoke City Sheriff’s Office.

Above: Members of the Tactical Team respond to an active shooter incident at FreightCar America

Above: Members of the Tactical Team participate in their Regional Swat training.

D.A.R.E.

Deputies from the Roanoke City Sheriff’s Office teach the Drug Abuse Resistance and Education (D.A.R.E.) program in Roanoke City’s 17 elementary schools. The ten week D.A.R.E. curriculum is presented to fifth grade students. Teaching children to resist drugs and violence is the foundation of the program. Participants are required to complete assignments and write an essay.
Roanoke City Sheriff’s Office deputies present a positive law enforcement role model to our students. During the 2016-2017 fiscal year, deputies spent 183 hours counseling students and 64 hours conferring with parents totaling 770 persons for 283 hours. The total number of Elementary School students in fifth and that completed the D.A.R.E. program was 1,124. 1,717 students from Kindergarten through fourth grade received visitation lessons from D.A.R.E. officers. There were 21 group presentations and workshops.
These deputies not only educate our youth, they also maintain a safe and secure environment in our city’s schools. Deputies responded to 302 incidents for the 2016-2017 fiscal year.

Deputies Whitaker (Top) and Master Deputy Young teaching to kids at local elementary schools.

Trusty Program/Inmate Work Crews

In the Trusty Program, inmates perform daily duties within the jail. Areas of service include the kitchen, property/laundry, maintenance, paint crew, and janitorial. The Trusty Program provides the inmates with an opportunity to develop a strong work ethic and to gain or sharpen work skills during the period of incarceration.
Inmate Work Crews are managed by Sergeant Stacey Peters. The Roanoke City Jail typically maintains three male and one female work crew. For 2016-2017 work crews performed a total of 20,372 man hours. This includes 1,061 jobs benefiting the City of Roanoke, 79 jobs benefiting non-profit organizations, and an average of 200 city owned vehicles per month being washed by inmates. Deputies Linda Jones, David Lester and Jeremy Bailey oversee the outside work crews and Deputy Matthew Belcher supervise the inmates working the car wash.

Above: Inmate work crews performing community service benefiting the City of Roanoke

Support Services Division

The Support Services Division is commanded by Captain Kim Haddox and Lieutenant LeMajor Hill, Assistant Division Commander. This division administers: Kitchen, Laundry, Medical, Education, Counseling, Chaplains, Inmate Work Crews, Maintenance, Recreation, Classification, and Inmate Work Programs.
Food Services are managed by CBM. The kitchen staff, with the assistance of jail trusties, prepare three meals daily. General Manager Kim Jackson reported that 652,326 meals were served in the 2016-2017 fiscal year.
Medical Services are provided in the Roanoke City Jail by CCS (Correct Care Solutions) and are overseen by Stephanie Tito, RN/HSA (Health Services Administrator). CCS performed 7,995 clinical visits and 475 dental visits this fiscal year.
Educational Programs are available to all inmates housed in the jail. Mr. Byron Phillips administers Special Education. One hundred ninety-nine inmates under the age of 22 were interviewed for Special Education assistance. Of these, 28 inmates were identified with Special Education needs, and 8 went on to accept Special Education services. The GED program is administered by Ms. Sue Lee. Three inmates received their GEDs in the 2016-2017 fiscal year. 268 inmates requested participation in educational programs
The Library Program at the Roanoke City Jail is run by Kim Lindsey, Jail Librarian. During the 2016-20167 fiscal year 10,483 books were delivered to inmates and 170 inmates took advantage of the Law Library.
Recreation is provided at the jail via two indoor gyms, two outdoor gyms, and two weight rooms. Deputies Jeff Jones and Mark Kemp facilitate the recreation program which has historically included basketball, calisthenics, aerobics and weight training. Within this fiscal year, volleyball was added to the list of recreations. Recreation programs and facilities were utilized by 6,938 inmates.
Inmate Programs are supported by 90 active volunteers that are managed by Alan Collins, Jail Counselor. These include ALPHA (therapeutic substance abuse treatment for men and women), Alcoholics Anonymous (men and women), Fathers First (parenting and life skills, provided by TAP), faith-based Anger Management offerings, Pre-Release Counseling, a Chaplaincy program, and Bible Study. Within the 2016-2017 fiscal year, Hispanic Bible Study was also added. 213 inmates participated in weekly drug and alcohol counseling, 395 participated in the ALPHA program, 141 participated in rehabilitative and life skills programs, 1,548 accepted individual counseling, and 641 engaged in religious programs.
Inmates also benefit from the DMV Connect program. DMV “connection teams” issue identification cards by carrying customized cases that contain a laptop, signature pad, and camera to correctional facilities. ID cards are mailed from a secure central location to the appropriate correctional facility. Identification is necessary to secure jobs, open bank accounts, enter public buildings, and apply for benefits. This has been an important program for the Roanoke City Sheriff’s Office to help promote successful reentry. In the 2016-2017 fiscal year, 21 Virginia ID cards were issued to inmates via DMV Connect. This is an increase from the 14 previous fiscal year.
The Discharge Planner Program, first introduced in the 2013-2014 fiscal year, continues to thrive. Under this program, members of Blue Ridge Behavioral Healthcare have met individually with inmates. Each participating inmate has met with a Blue Ridge Behavioral staff member for a minimum of 1 and a maximum of 3 sessions. During these sessions, inmates were provided with information regarding community resources such as housing and employment. A total of 308 sessions were held in the 2016-2017 fiscal year.
The Discharge Planner Program aims to help inmates return to the community with the resources they need to access treatment and medications.
The Classification Unit is supervised by a Lieutenant and four sergeants who assess every inmate’s custody and program needs. This fiscal year, classification held 400 disciplinary hearings and 219 administrative hearings.

Above: Sheriff Allen with Intake Nurse Daphne Norman with her commendation from CCS

Above: DMV Employees set up for a DMV Connect session at the Roanoke City Jail

Jail Renovation Projects

During the 2016-2017 fiscal year Jail Annex steps and handicap ramp were refinished. Showers were retiled and a new floor was put down in Jail elevators.

Above and Left: Various phases of the projects that occurred during FY 2017

The Professional Standards Unit, commanded by Lieutenant Brian Geiser, oversees the functioning of Training, Internal Affairs, Applicant Background Investigations, Recruitment, Accreditation, enforcement of the Prison Rape Elimination Act (PREA), Fleet Management and Planning and Research.
Training does not end with graduation from the academy; it is an ongoing process. Sergeant James Goens supervised the training of Sheriff’s Office deputies during the 2016-2017 fiscal year, covering over 207 sworn and civilian positions. All sworn employees are required by the American Correctional Association (ACA) to receive at least 40 hours of additional training each year. This requirement is met through a combination of off-site training and online study modules which cover a variety of law enforcement, corrections, leadership, and various community-based topics.
This fiscal year, 16 deputies graduated from the Basic Jailor, Court Security and Civil Process academy. Three additional employees completed the Basic Law Enforcement academy. All required employees completed their 40 hour In-Service training blocks. Sworn and civilian staff combined completed over 7,797 hours of online training modules.
The department welcomed three new instructors who graduated from General Instructor school and went on to specialize as
Defensive Tactics instructors. One deputy completed his general instructor certification. Sgt. Goens spent 9 weeks at the firearms range, re-certifying almost 200 sworn staff members, and an additional two weeks re-certifying retirees.
Accreditation Sergeant Brandon Young oversees all five of the accreditations the Sheriff’s Office currently maintain. In FY 2018 all will be up for re-certification.
On February 14th through 16th, 2017, the Roanoke City Jail was inspected by Wayne Solomon, DOC Inspector. Over the course of two days, Mr. Solomon toured the facility, spoke with staff members and inmates, and reviewed documentation. The Roanoke City Jail was found to be 100% compliant with the Life, Health and Safety standards as prescribed by Department of Corrections.

Below: Graduates of the 62nd Entry Level Basic Jailor, Court Security and Civil Process Academy at Graduation.

Professional Standards Unit

The Prison Rape Elimination Act (PREA) was passed on September 4, 2003 by both houses of Congress and was subsequently signed into law by President George W. Bush.
The purpose of PREA was to provide information, resources and education to prevent, detect and respond to allegations of sexual abuse and harassment of incarcerated individuals, either by staff or other inmates. This act mandated a “zero tolerance” policy for federal, state, and local facilities through a national set of standards that were released in May 2012. The Roanoke City Sheriff’s Office was audited in August of 2014. The auditor felt that not only did the Roanoke City Sheriff’s Office meet the expectations of PREA standards, but exceeded many as well.
Sheriff’s Office staff receive annual refresher training on how to prevent, detect, and respond to allegations of sexual abuse and harassment, according to the PREA standards. Any further information regarding compliance with PREA standards can be found on the Roanoke City Sheriff’s Office’s website.
Planning and Research is handled by Deputy Frank Porter. The Planning and Research Officer has three main responsibilities: coordinating with the Department of Technology to research new technology and upgrades to hardware and applications, maintenance of accounts used to cover expenditures required for both inmates and staff, and the generation of reports such as the Jail Cost report, Census, In-Custody Death Report, and reports for the

Virginia State Compensation Board.
During the 2016-2017 fiscal year, the Planning and Research Department:
Installed a major update to our Jail Management System. This brought new tools to our staff, allowing more accurate data capturing, a new dashboard, new search utilities, and over 300 new reports.
Installed Watch Guard in-car video into our Transportation vehicles. This provided our deputies with a tool to document what they encounter while in the field.
Completed an upgrade to our Video Security System. We added more cameras to our security system, reducing blind spots to further protect our staff and those confined to the facility.
Our Background Investigation Sergeant Kim Ashford, reported that there were 31 new deputy sheriffs hired during FY 2017.
Deputy Teresa Benson, Recruitment Specialist, reported a total of 79 events attended (both recruitment and community) and over 700 people contacted during recruitment efforts for the 2016-2017 fiscal year. Deputy Benson held “pop up” recruitment events in various locations, including coffee shops, downtown market and gyms. The online presence of the Roanoke City Sheriff’s Office was also increased.

Left and Below: Deputy Teresa Benson, Recruitment Specialist, at two of the may recruitment and community events.

Left: Deputy Jeff Jones and Lt. Monica Perkins at the Greater Roanoke Valley College Fair.

To the right: 6 Deputies were appointed to the rank of Master Deputy in November 2016.

To the left: 2 Deputies after their swearing in ceremony.

Above: Sheriff Allen, Major Bell and Major Sweetenberg at a promotional ceremony on June 6, 2017.

Community Service

The men and women of the Roanoke City Sheriff’s Office are proud of their ongoing involvement in the community.
Each year the department participates in a wide range of local parades, and the 2016-2017 fiscal year was no exception. Included in these events were the Armed Forces Parade at the Veterans Affairs Hospital, the Labor Day Parade, Veteran’s Day Parade, St. Patrick’s Day Parade and Dickens of a Christmas Parade.
Multiple deputies participate in the HEAT VIN etching events that occur throughout the spring and summer months. The June 2017 event, sponsored by the Roanoke City Sheriff’s Office, took place in the Valley View Walmart parking lot.
The partnership between the Roanoke City Sheriff’s Office and Angels of Assisi continues to thrive. Each week a deputy volunteers to have his or her picture taken with an animal in need of a home. These pictures are posted on social media in an effort to help promote adoption.
This year the Roanoke City Sheriff’s Office continued its participation in the GTO (Growth Through Opportunity) Cadets program, which began in 2014 through the Roanoke City Police Department. Young men and women taking part in this program have varying neurodevelopmental disabilities. Managed by job coaches, these cadets volunteer at the Sheriff’s Office and other public safety facilities to develop life skills, social skills, and job skills.
Charitable events also play a large role in the lives of members of the Roanoke City Sheriff’s Office. The 12th Annual Charity Golf Tournament took place on May 13, 2017 at Ashley Plantation Golf Course. Approximately $9,000 was raised from the event and directly benefits students participating in D.A.R.E. October 1, 2016 the department held its second Community Shred Day to provide citizens with free, secure shredding services and help reduce the risk of identity theft.
Under the direction of Captain James Ferguson, deputies tugged their way to yet another first place victory on May 5, 2017 at the Tug for Tots event in support of CHIP of Roanoke Valley.
Once again this year, Sheriff’s Office deputies participated in the Law Enforcement Torch Run, raising funds and awareness for the Special Olympics. Funds were likewise raised through participation in Special Olympics Car Shows and an annual Hot Dog Sale. Uniformed deputies were also present in support of Big Feet Meet and Little Feet Meet events.
Members of the Roanoke City Sheriff’s Office are deeply involved in local neighborhood groups during every fiscal year, volunteering to regularly attend meetings to strengthen ties in the community.
(continued on page 22)
With participation in the No Shave November campaign, the Roanoke City Sheriff’s office raised $4,450 for cancer research and awareness. We hope next year’s campaign will raise even more money for cancer research.
Beginning in May 2016, the Roanoke City Sheriff’s Office began hosting the Roanoke City TRIAD in partnership with the Office of the Attorney General. TRIAD is dedicated to improving the quality of life for senior community members by developing, expanding and implementing effective crime prevention and educational programs. TRIAD is a term that refers to the three national organizations that agreed that crime-related needs of senior citizens could be met by a cooperative effort. These three organizations include the American Association of Retired Persons (AARP), International Association of Chiefs of Police (IACP) and the National Sheriffs’ Association (NSA). A cooperative agreement was signed by these groups in 1988.
Locally, TRIAD is an alliance between law enforcement and older Virginians with the goal of sharing information with a focus on reducing unwarranted fear of crime by increased awareness of scams and frauds that target them. The Roanoke TRIAD will strive to reduce the criminal victimization of senior citizens and enhance the relationship with law enforcement by delivering services to elderly persons through speaking engagements, community collaborations, and targeted trainings.
The Roanoke City TRIAD has partnered with The Village on Pheasant Ridge to hold the monthly meetings. These meetings are held on the third Tuesday of every month. Attendance has varied from 15 members with sometimes, more than 30 members. Every month, these members listened to presentations coordinated through Kristen Borak, Community Relations Specialist. The list of topics included, active shooter awareness, medication safety, scams and frauds, will preparation and holiday safety. The members get to have lunch, courteous of the Village on Pheasant Ridge after every presentation. We look forward to our continued partnership for our senior community.

The winning team for the DARE Annual Golf Tournament

RCSO Team bringing home the title in the annual
Tug for Tots

Volunteers assist at the June 2017 HEAT event

Marching in the 2017 St. Patrick’s Day Parade

Annual Hot Dog Sale to benefit Special Olympics

Deputies support the kids at Highland Park and their SOL testing

Above: Sheriff’s Office deputies gather at a local TRIAD meeting

Support of our community will continue to be a key focus of the Roanoke City Sheriff’s Office as we look forward to FY 2018.

Roanoke City Sheriff’s Office
340 Campbell Avenue SW, Roanoke, VA 24016
Phone: 540-853-2941 Fax: 540-853-5353
www.roanokeva.gov/sheriff

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